Shopify marketing Automation empowers you to build custom automation that helps you run your business more efficiently. You can define your preferred action when a specific milestone or condition has been met. You can design your own automation for subscriptions with the flexibility your business needs.
Note that your store needs to be on the Basic Shopify plan or higher to create automation with Shopify Marketing Automation.
In This Article:
Where can I access Shopify Marketing Automation?
You can access Shopify Marketing Automation from your Shopify admin panel > Marketing > Automations > Create Automation > Create Custom Automation.
How does Shopify Marketing Automation work?
To create automation in Shopify Marketing Automation, you need to build a workflow using components called triggers, conditions, and actions.
Workflow component | Description | Example |
Trigger | A trigger is an event that starts a workflow, and can be something that happens in your store or in an app. | A new subscription contract is created in your store. |
Condition | A condition determines whether an action is taken, based on the conditions that you set. | A condition is set to check whether the total amount paid for the subscription is over $200. |
Action | An action is a change that's made to your store or in an app if the condition is met. | If the total amount paid for the subscription is over $200, then a tag is added to the account of the subscriber. |
How to create automation for subscriptions in Shopify Marketing Automation?
The starting trigger you need to use to create automation for your subscriptions or memberships is "Subscription contract Created."
The Subscription contract created trigger starts a workflow when a customer subscribes to a product on your store or purchases a membership:
How does the "Subscription contract created" trigger work?
When the "Subscription contract created" trigger is activated, the subscription contract data is automatically imported into the workflow from Subify. For example, a workflow that starts with the <Subscription Created> trigger contains all the information about that subscription contract, including the customer who placed the order, the status of the subscription, billing frequency, products in that subscription, prices, and any other related information in a subscription.
The following actions can be used in workflows that start with the Subscription contract created trigger:
Add customer tags
Add tags to a customer.
Get customer data
Get data about your customers.
Get order data
Get data about your orders.
Remove customer metafield
Remove a metafield from a customer.
Remove customer tags
Remove tags from a customer.
Send internal email
Send an email notification to your staff.
Send marketing email
Customize your message with a Shopify Email template. This email will send to customers subscribed to email marketing.
Sum
Calculate the sum of items within a list.
Update customer metafield
Add or update a metafield to a customer
Update customer note
Replace the note on a customer.
Wait
Wait for a set amount of time before continuing.
Step-by-Step guide:
In your Shopify admin, go to Marketing
Click on Create Automation and then click on Create Custom Automation.
Add the "subscription contract created" Trigger as your starting trigger.
Click on the + icon on the trigger card and click on Condition.
Choose the condition that you want.
Click on the +icon on the condition card and add an Action.
Choose the action that you want.
To start the automation, click on Turn on Workflow. If you exit the workflow before turning it on, then it will save as a draft. You can return to this automation later by selecting it from the Marketing Automation page.
Once your automation is active, click on "Automation" from your Marketing page to see a summary of it and specific analytics.
Example:
This workflow checks if the product that the customer is subscribed to is Mocha Latte, and then sends a marketing email to the subscribers who meet this condition:
