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Customer Portal
Customer Portal Passwordless Login
Customer Portal Passwordless Login

How you customer can login to their customer portal to manage their subscriptions?

Updated over a week ago

With passwordless login, customers can access their customer portal without needing to sign into their Shopify account. To sign in, customers receive a secure four-digit code via email.

You can share Subify's customer portal page on any other medium with your customers:

Your customers can also reach the customer portal from subscription email notifications, your store's customer account page, and the Subify modal on the order confirmation page of Shopify checkout.
​How can your subscribers reach their portal?

Instructions for your customers

Passwordless login simplifies the process of accessing the customer portal. Provide customers with these instructions to log in using the passwordless login page:

  1. Click on the portal link.

  2. Enter the email address associated with your subscription/membership and click on Send:

  3. You will receive a 6-digit authentication code by email:

  4. Enter the 6-digit code in the modal to log in:

The 6-digit authentication code is valid for 2 minutes. If the code has not been used in 2 minutes, you need to request a new code by going through the login procedure again.

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