Skip to main content
All CollectionsMerchant Portal & Settings
Subscription Email Notifications in Subify
Subscription Email Notifications in Subify

Merchant and Subscribers' notifications you can enable in Subify.

Updated over a week ago

In Subify, you can enable different email notifications sent to you and your customers about their subscriptions/memberships on your store.

All the Subify notifications can be managed from the Subify app > Settings > Notification.

In This Article:

Subscription activation emails in Subify

Customer Notifications :

When the Customer activated subscription notification is enabled in Subify Settings, your customers will get an email from Subify when they subscribe to a product on your store. Through this email, subscribers have access to the Subify Customer Portal by clicking on the "Manage subscriptions" button:

Merchant Notifications:

When the Subscription activated notification is enabled in Subify Settings, you will be notified by email about every new subscriber on your store:

Failed Payment Notifications

Subify automatically sends an email to both the shop owner and the customer when a payment fails after a certain number of tries. You can enable this email for both you and your customer. Here is the structure of the email:

* Make sure to enable the Billing management to eliminate the probability of these payment failures.

Did this answer your question?