If you're looking to offer products through an installment plan, Subi makes it simple to create a payment structure for customers to pay in multiple parts. Here’s how to set up an installment plan step by step.
Let’s walk through the process using a 4-installment payment plan for a couch priced at $2,000 as an example.
Step 1: Create Your Installment Product on Shopify
Before configuring the installment plan in Subify, you need to set up the product you're selling in Shopify.
Go to your Shopify dashboard.
Create a new product for the item you’re selling, in this case, “Luxury Modular Sofa”.
Set the price for each installment payment. Since the couch is $2,000 and you want to offer 4 installments, set the price as $500.
Add descriptions and any other necessary details.
Once the product is live in Shopify, you're ready to head over to Subify to configure the installment plan.
Step 2: Create a New Plan and Add Your Product
To begin, navigate to the Subscription Plans section within your dashboard. This is where you’ll create and manage all your subscription and installment plans.
Before creating the installment plan, you need to link the product you created in Shopify to your Subi subscription plan.
Click on Create Plan.
Choose the product you created in Shopify to add it to the plan.
Make sure to change the purchase option from "Subscription and One-Time Purchase" to "Subscription". This will ensure that customers buy the product in installments.
Step 3: Create Your Selling Plan
Under the selling plan options, select how often you want customers to be charged for the installment. In our example, we’ll set it to Monthly, as customers will need to pay their installments every month.
Step 4: Configure Automatic Expiration
In the Selling Plan settings, scroll down to the Automatic Expiration option. This is the key to setting up your installment process.
Enable Automatic Expiration: This feature ensures that the installment period ends automatically after a specific time.
Set the Expiration: Define how the installments look like. In our example, customers need to pay back in 4 installments and as a result, we want the contract to expire after 4 payments.
Step 5: Configure Cancellation Policy
To ensure that your customers cannot cancel, skip, or pause the installments, you need to adjust the customer permissions in the Subi portal:
Go to the Customer Portal in your Subi dashboard.
Navigate to Customer Permissions.
Un-tick all options related to skipping, canceling, or pausing the subscription.
By doing this, you disable your customer's ability to alter the installment terms after they bought the product.
Step 6: Finalize and Launch
After setting the expiration and reviewing your widget, it’s time to finalize the installment plan:
Review all the plan details, including billing frequency, expiration settings, and and cancellation policies.
Once everything looks correct, click Save to make the installment plan live on your store.
Step 7: View the Result on Your Shop
Once you’ve finalized and activated your installment plan, head to the product page of the item you’re selling in installments:
Customization
You can fully customize the widget to match your store’s branding. From color schemes to layout, ensure the widget blends seamlessly into your product page.
By default, Subi places a "Subscription" box next to the price. To update this for installments:
Go to the Widgets section in your Subi dashboard.
Select Customize for the widget you’re using.
In the customization options, find the price badge (subscription).
Change the label from Subscription to 4x Installment.
This will help customers clearly understand they are engaging in a installment agreement rather than subscribing to a service and the final view would look like this:
Troubleshooting
If the widget doesn’t display correctly or if you run into any issues, Subify has built-in resources to help:
Visit the Widget Troubleshooting Guide in the Subify dashboard for solutions to common issues.
If you need further assistance, you can reach out to our 24/7 customer care team using the chat icon located at the bottom right of your page.